“Transitioning between systems can be a challenge but with Xugo the process was seamless. The Xugo team’s expertise in project management, depth of technical knowledge and can-do attitude really made it a positive experience.”

“Using Xugo has made tasks that can be quite painful painless. As a business, we deal with multiple stakeholders and large amounts of data, but with Xugo, we are able to quickly respond to concerns and address issues, all on a platform that is easy-to-use and tailored to our requirements.”

“Xugo is a ready-to-go solution backed by a strong team of analysts and developers at SFI. They understand the nuances of our business operations and organisation data and the Xugo mobile application and work management software is configured to effectively support those specific needs.”

“The transition from our old Vegetation Management System across to Xugo was always expected to be challenging but after the first year with Xugo I can confidently say it was an excellent and seamless experience bringing significant efficiencies and benefits to the business.”

“Xugo has made a positive impact on our business with managing consumer feedback and has increased the flexibility of our working arrangements greatly.”

“Xugo has made it much smoother and faster for us to access, process and respond to our consumers. Data flows easily throughout the business no matter the location thanks to the cloud-based software.”

“Upgrading to Xugo streamlined our case management processes & enabled us to provide a superior customer experience. Our team are enjoying its intuitive interface and easy to use functionality.”

“Xugo enabled us to improve our processes by better identifying risks, to communicate and prioritise work and manage our field teams and contractors through a seamless, web and app-based approach.”

“The best benefit of Xugo for us was to have our database and access everything in one platform. We have all conversations in Xugo, from engaging with customers to closing the job. So, everything is done in one system, our scheduling, our photos, all data capturing, which makes the job much easier.”

“Xugo has all of the features required for a complaint management platform, from real time reporting to e-vouchers just to name a few. It is a highly automated system which helps us to improve process efficiency. Our overall experience has been great – Xugo is user friendly and provides us with various opportunities for process improvement. The Xugo team also provides excellent support when help is needed.”